1
Start here
The Grand Lobby
Your journey into Christmas begins here. Elves welcome you in and invite the family to sign the magical guestbook.
A present from us on every morning slot (10am – 12pm)
Elf hat
Hot chocolate
Toasted marshmallows
Worth £19.95
a festive morning out
The Christmas Walk
The full Santa’s Secret Forest experience on a crisp festive morning (10am – 12pm): 14 enchanting experiences, Santa’s real reindeer and your own visit with Santa.
A present from us on every morning slot (10am – 12pm)
Elf hat
Hot chocolate
Toasted marshmallows
A present from us
Worth
£19.95
A present
From us
Elf hat
Hot chocolate
Marshmallows
Nothing’s missing by day
The full experience
A morning visit is the whole Santa’s Secret Forest adventure: a journey through 14 enchanting experiences where every room, character and moment is part of one unfolding story. With most of the magic inside Santa’s Hub, it’s every bit as enchanting at 10am.
14
Enchanting experiences
2,800m²
Indoor Santa’s Hub
2–2.5 hrs
Of festive fun
5/5
On Tripadvisor
2
Tinsel Town Express
All aboard! Conductor Merryweather has news: Santa’s sleigh is in trouble and Christmas Eve could be in danger.
3
Santa’s Sleigh Garage
Help the elves prepare Santa’s sleigh for flight as it powers into life before your eyes.
4
North Pole Command
The high-tech heart of Christmas, tracking the weather, Nice List updates and reports from around the world.
5
The Mail Room
Where wishes begin their journey. Children write their own Christmas wish and post it into the enchanted mail system.
6
The Elf Village
Wander the charming streets of the elves’ hidden world and peek into glowing shop windows full of toys.
7
The Toy Workshop
Join the elves to build and wrap toys, and help finish their preparations before Christmas Eve.
8
Departures
A final pre-flight briefing, then every guest must pass the magical Belief Detector.
9
The Magic Elevators
Soar from the forest all the way to the North Pole as snow swirls past the windows.
10
Meet Santa!
Santa’s House
The doors open and Santa himself welcomes your family for a truly personal festive moment.
Out in the Secret Forest
Fresh air, real reindeer and a cosy woodland market
The Light Trail
A half-kilometre woodland walk beneath the trees, dressed for Christmas.
Santa’s Reindeer
A quiet moment with Christmas legends: Santa’s real reindeer, up close in a natural woodland setting.
Merrywood Market
Fire pits, sheltered seating and a cosy Christmas bar serving winter warmers. The perfect spot for your toasted marshmallows.
14 festive mornings
Pick your morning
Choose your date and book direct. Morning slots (10am – 12pm) run every weekend from 21 November, then every day from 19 to 24 December.
November weekends
December weekends
19–24 December
Questions?
Good to know
Is a morning visit the full experience?
Yes. Morning tickets (10am – 12pm) include the full Santa’s Secret Forest experience: all 10 indoor Santa’s Hub experiences, your visit with Santa, the reindeer and Merrywood Market. You’ll just see the forest by daylight, with a present from us on top: an elf hat, a hot chocolate and toasted marshmallows.
What’s included with a Christmas Walk ticket?
Everything in a standard visit: all 10 indoor Santa’s Hub experiences, your own visit with Santa, Santa’s real reindeer, the Light Trail and Merrywood Market. Every morning ticket (10am – 12pm) also comes with a present from us worth £19.95: an elf hat, a hot chocolate and toasted marshmallows.
What time are the morning slots?
Morning slots run between 10am and 12pm on 14 dates: 21, 22, 28 and 29 November, 5, 6, 12 and 13 December, and every day from 19 to 24 December. Choose your date above to book.
How long does the experience last?
Allow around 2 to 2.5 hours to enjoy everything at a relaxed pace, from the start of the Forest trail, through the Grand Lobby, all the way to your visit with Santa.
Is there food and drink available?
Yes. Merrywood Market has fire pits, sheltered seating and a cosy Christmas bar serving winter warmers. It’s the perfect spot to enjoy your hot chocolate and toasted marshmallows.
What should I wear?
Part of the experience is outdoors in the woodland, so wrap up warm and wear comfortable, sturdy footwear. The elf hats are on us.
Can I bring my dog?
Only assistance dogs are allowed on site.
See you in the forest
Make it a morning to remember
The full Santa’s Secret Forest experience on a festive morning (10am – 12pm), and every morning slot comes with a £19.95 present from us.